Visitor Services Officer (Various Locations)
Job Summary
Working Pattern:
Please see advert text
Advert Start Date:
18/12/2024
Advert End Date:
06/01/2025 23:59
Salary:
£24,404 (pro rata for part time hours)
Hours per week:
Please see advert text
Job Category:
Admin / Secretarial / Customer Services
Employment Location:
Stockton-on-Tees
Number of posts:
1x Full Time or 2x Part Time
Further Information
- Do you have excellent communication skills and a positive attitude?
- Are you a motivated, friendly and organised individual looking to join a great team?
- Do you have experience of customer service and general administration?
Then look no further – we are delighted to be recruiting for the new role of Visitor Services Officer within our Corporate Administration Service.
The role will involve delivering an efficient reception service across various Council’s offices located in Stockton. This includes the new office at Dunedin House – a beautiful, welcoming and modern work location.
This is a front facing role where your main duties will include greeting and assisting visitors in a warm and professional manner, answering and directing phone calls, handling incoming and outgoing post and deliveries, managing and coordinating meeting room bookings and providing general administrative support. You will also provide support across other Council reception sites to meet the needs of the service. You will receive excellent support and join a welcoming, supportive team.
We would love to hear from candidates that have:
- Excellent communication skills
- A professional, welcoming and positive attitude
- Ability to multi-task
- Strong organisation and attention to detail skills
- Good IT skills and experience of using Office application including Word, Excel and Outlook
The operating hours of our receptions are 8:30am – 5:00pm. We are ideally looking to recruit on a part time basis (18.5 hours per week) but welcome applications from those seeking full time or other part time hours. Availability / working hours can be discussed as part of the interview process.
We offer an excellent total reward package, including:
- A competitive salary of up to £24,404 (full time)
- 27 days annual leave per year rising to 32 with 5 years’ service (plus bank holidays). Ability to purchase additional leave is also available.
- Generous Pension Scheme through the LGPS with ability to pay extra and plan for retirement.
- Access to a number of other employee benefits including learning & development opportunities, a car lease scheme, discounts at high street and online retailers, an employee assistance programme and physiotherapy services.
Please look at the Visitor Services Officer job description and person specification for more information and if you would like to chat about this new role, please contact Jo Bradley on 07765 897609, or email via jo.bradley@stockton.gov.uk.
We look forward to reading your application.
Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are short-listed. Please check your email after the closing date for notification from ‘DONOTREPLY@NORTHEASTJOBS.ORG.UK’. All communication will also appear in the ‘My Messages’ section of your North East Jobs account.