30 hours per week

An opportunity has arisen for a part time Transcription/Reception Assistant to join our Children’s Care Admin team. Middlesbrough Children’s Services is committed to delivering an effective and comprehensive frontline service with customer excellence in mind.

We are looking to appoint an enthusiastic and self-motivated individual with excellent interpersonal, IT skills and experience of working in a frontline, fast paced service. You will be required to provide a wide range of technical and administrative support including reception, both face to face and virtual, call handling, transcription duties such as creating genograms and formatting documents for Court, raising a basic purchase order using the in-house financial system and data entry, using in-house systems such as Liquid Logic.

You will be expected to ensure that all business support responsibilities are completed accurately and delivered with high quality and in a timely manner. A knowledge of Children’s Social Care is advantageous but not essential as pm the job training will be given for all tasks undertaken.

Due to the nature of the work a high level of confidentiality is required. The post holder will be expected to be flexible and accommodating.

Please note this post is subject to a Baseline Personnel Security Standard Check, which includes a Verification of Criminal Record check (unspent convictions only).