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Housing Officer

Job Summary
Contract Type:
Permanent
Working Pattern:
Full time
Advert Start Date:
31/05/2024
Advert End Date:
Closed for applications on 09/06/2024 23:59
Salary:
Band 6 - £29,775 - £31,169 per annum (for full-time hours)
Job Category:
Housing
Vacancy ID:
265251
Employment Location:
South Tyneside
Post Number:
27 - 2024
Closing date:
9 Jun
Further Information
Post Title: Housing Officer – Fixed Term until the end of October 2024 – Full-Time
Location: Various
Salary: Band 6 - £29,775 - £31,169 per annum (for full-time hours)
Reference: 27-2024
Closing Date: Sunday 9th June 2024


The Company

South Tyneside Homes is an arms-length management organisation (ALMO) created by South Tyneside Council to manage, maintain, and improve its 17,000 council homes.

We are a not-for-profit company 100% owned by South Tyneside Council.

Staff are central to what we do and the services we provide. One of our company’s strategic objectives is to be an “employer of choice, efficient and well-governed” and we aim to have a motivated, well-trained, and diverse workforce to meet the needs of the business both now and in the future.

If you are passionate and motivated to make a positive lasting impact in South Tyneside, then please read on…

We’re currently looking for a Housing Officer to join our team on a full-time basis, until the end of October 2024, to help us deliver exciting new changes across our organisation. For internal applicants, this is a great development opportunity. And for external applicants, it provides a chance to join the company which offers access to internal opportunities which may arise, as well as our excellent working benefits.

You will be joining us at an exciting time of significant change, as we transform how we deliver tenancy sustainment support to our tenants. This is your opportunity to be part of this journey and make a real difference to the lives of our tenants – providing them with support, advice, and assistance to help them maintain their tenancy, and helping to shape the service for the future.

South Tyneside Council has commissioned an independent review of the housing and wider services that are currently carried out by South Tyneside Homes and could result in changes to the ways in which these services are delivered.


The Benefits
 
  • Salary of £29,775 to £31,169 per annum
  • Local Government Pension Scheme
  • Annual leave package of 26 days per year rising to 30 days after 5 years as well as 8 bank holidays to give you a good work/life balance
  • Flexi
  • Health and Wellbeing Group
  • Staff Suggestion Scheme
  • Comprehensive Induction

About You

We are looking for a proactive individual who will support the delivery of a high-quality, proactive tenancy sustainment service to our tenants.

Interested? If you have experience of working in a social housing environment or tenancy-related service, strong customer skills and focus, have worked in a front-line customer-facing environment, and have experience of prioritising personal workload and meeting deadlines, then we want to hear from you. You should also have experience of dealing with customer complaints and enquiries and be able to demonstrate service excellence.

If you are interested in what you have read and meet our criteria, we would love to hear from you. Please click “Apply Now” to submit your application via our recruitment portal providing a CV and supporting statement outlining how you meet the criteria outlined in the attached Person Specification. Please ensure that you anonymise your CV & supporting statement.

This post requires a Disclosure and Barring Service (DBS) to be carried out.

Closing date: Sunday 9th June 2024

If you would like an informal conversation about this role, please contact Alex Hoole, Housing Manager via email at Alex.Hoole@southtynesidehomes.org.uk or on 07425632383

Please do not hesitate to contact us if you have any specific requirements during the application process.

South Tyneside Homes are an equal opportunities employer. We value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
Please note
This job is closed for applications.
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