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Apprentice - Housing/Revenues Business Admin

Job Summary
Contract Type:
Fixed Term
Working Pattern:
Full time
Advert Start Date:
18/10/2024
Advert End Date:
10/11/2024 23:59
Salary:
Apprentice NMW
Allowances:
0
Hours per week:
37
Job Category:
Apprenticeships
Vacancy ID:
271483
Employment Location:
Town Hall
Post Number:
POS016243 - Housing Income / POS015754 - Housing Tenancy Management / POS000745 - Lifeline / POS000760 - Revenues & Benefits
Number of posts:
4
Closing date:
10 Nov
Further Information
Your role will be to support the teams, Team Leaders and Team Managers with the day to day running of the busy office environments. For this post you will need to have a good understanding of the specific service areas, be patient and have a caring disposition.

You must also have the ability to work within the boundaries of confidentiality and the guidelines of data protection to ensure that our customer’s information is protected. There is also a requirement for the successful applicant to be flexible and sociable with the ability to communicate both orally and in writing.

If you are looking for a career where you can make a real difference to others, we welcome an application from you and as this is an apprenticeship opportunity, you will be provided with all the training and support you need to be a success.

This is a full time position throughout the 18 months apprenticeship programme.

The successful applicants will be subject to the following Disclosure and Barring Service checks relevant to the post:
  • Housing Income - DBS Standard
  • Housing Tenancy Management - DBS Enhanced
  • Lifeline Service - DBS Enhanced 
  • Revenues and Benefits - BPSS

Should you be sucessful you would be expected to undertake and complete all components of the Level 3 Business Administration apprenticeship whilst gaining valuable 'on the job' experience, dedicated mentoring from skilled maangers and colleaugues.

We are committed to supporting you throughout your apprenticeship with a dedicated mentor, and additional training & development opportunities. There is also the potential for you to secure long term employment with the Council upon completion of your qualification, and the ability to also apply for internal vacancies restricted to employees throughout your apprenticeship. 

For detailed information on this role, please refer to the attached Role Profile and Supporting Document and please ensure to outline in your personal statement in your online application how you meet the criteria.

For a further informal discussion in relation to the 4 x apprentice positions we have within out Housing teams please contact:
  • Housing Income  - Sarah Williams (Housing Team Leader – Income  Management) on 01325 405973 
  • Housing Tenancy Management Services  - Natalie Lawson (Housing Team Leader – Repairs and Maintenance on 01325 405947
  • Lifeline - please call 01325 406888 and ask for a Lifeline Senior
  • Revenues & Benefits - Lorraine Rowell (Deputy Revenues and Benfits Manager) please call 01325 406501
The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:
  • 32 days Annual Leave, plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)
  • Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions
  • Flexi-time scheme
  • Flexible working
  • Generous Maternity, Paternity and Adoption Leave schemes
  • Staff equality forums
  • Green Car Leasing Scheme
  • Access to a wide range of training, learning and development
  • Physiotherapy service
  • Confidential counselling service
  • Great wellbeing offer
  • Cycle to Work Scheme
  • Dolphin Centre Fit for Life Discounts
  • Local and National retailer discounts
  • Vivup employee benefit app and Lifestyle Savings
  • Arriva Employee Travel Club

For the full range of benefits we offer, please see our Why work for us internet page, which also includes our Total Reward Booklet and Employee Benefit Video.
https://www.darlington.gov.uk/jobs-and-careers-1/why-work-for-us/

Find out further information about us and what it’s like to work for our great team by visiting the Jobs and Careers home page.
https://www.darlington.gov.uk/jobs-and-careers/

General Information for Applicants:
All applicant email correspondence will come from donotreply@northeastjobs.org.uk and may be directed to your Junk folder depending on the settings of your email account. Please check both your email and Junk folder as all applicants will be notified whether they have been shortlisted.

If you are experiencing problems applying for this vacancy via North East Jobs, please contact the HR Team on 01325 403217 or HR@darlington.gov.uk , who will be happy to assist.