Administration Assistant 18.5hrs
Job Summary
Working Pattern:
Part time
Advert Start Date:
12/11/2024
Advert End Date:
27/11/2024 23:59
Salary:
Grade 4 £24,790 - £25,992 pro rata to hours worked
Job Category:
Admin / Secretarial / Customer Services
Employment Location:
An approved team location - Hybrid working applies
Further Information
We have an exciting opportunity for an Administration Assistant to join our dedicated team within Business Services, supporting Adult Care across the county.
The role is temporary until 31st March 2026 and will provide support to the county-wide Occupational Therapy and Sensory Support Service.
Our Adult Care teams ensure that the social care needs of people are fully assessed under the Care Act and that the services are delivered, monitored and reviewed in accordance of agreed care plans.
WHAT IS INVOLVED?
The administration team enjoy a hybrid working model which means you can work from your office base and your home address.
Listed below are some of the responsibilities this role will be primarily responsible for:
- Process mail, answer and deal with telephone/personal enquiries and correspondence on behalf of the Operations Managers.
- Maintain diaries and schedule appointments.
- Manage efficient information storage and retrieval systems, both manual and computerised.
- Research, prepare and supply information as required including statistics, tracking information and producing reports.
- Co-ordinate meetings including arranging venues, sending invitations, organising agendas, taking notes and following up associated action points.
- Provide administrative support to grievance and disciplinary investigations.
- Prepare complex documents using a variety of formats including Microsoft Word, Excel and Powerpoint.
- Provide telephone answering and message taking support to the wider team.
We encourage you to contact Sarah Bullerwell via email at Sarah.Bullerwell@durham.gov.uk to arrange an informal discussion about the role.
WHAT WILL I NEED?
You will need BTEC National in public admin or NVQ Level 3 Business (or equivalent).
Please refer to the attached person specification for the full criteria.
REWARDS AND BENEFITS
We offer generous rewards and benefits that are designed to help you perform at your best:
- Competitive salaries and 27 days holiday per year rising to 32 days after five years continuous local government service.
- Option to purchase up to 10 additional days annual leave per year.
- Excellent work/life balance through schemes including job sharing, compressed hours and flexi-time (allowing up to 13 flexi days per year).
- Hybrid working (home and office working).
- Excellent contributory career average Local Government Pension Scheme (LGPS). Plus, top up options - Salary Sacrifice Shared Cost AVC scheme and standard AVC scheme for members of the LGPS.
- Wellbeing Portal and access to an Employee Assist Scheme.
- Wide range of learning and development opportunities including professional qualifications, coaching and mentoring.
- Employee Benefits Portal and Lifestyle Savings Scheme (discounts across a host of major retailers).
- Discounted DCC gym membership.
- Staff networks run by staff for our staff, including Race Equality and Diversity, Disability, LGBT+, Armed Forces, Carers, Menopause.
- Trade Union membership.
- A range of other salary sacrifice schemes such as car leasing.
Rewards and benefits are subject to individual terms and conditions.
Take a closer look: https://www.durham.gov.uk/article/26895/Rewards-and-benefits
HYBRID WORKING
Durham County Council currently operates a hybrid working policy where a model of 2 days in the workplace and 3 days at home/remote will apply. This model is pro-rated for part time roles and arrangements are at managers discretion, alternatively you can work all of your contracted hours within the workplace if you prefer.
EQUALITY, DIVERSITY, AND INCLUSION
We are a proud equal opportunities employer and recognise that a diverse, talented workforce brings new ideas and new perspectives, which will facilitate growth and improvements to services.
We are committed to ensuring that our employment policies and processes are fair and equitable to all. We welcome job applications from everyone, and successful candidates are considered only on their skills and ability to do the job.
As a Disability Confident Leader, we encourage applications from disabled people and provide support throughout the recruitment process.
Take a closer look: https://www.durham.gov.uk/article/26899/Equality-diversity-and-inclusion-in-our-workforce
INTERVIEWS
Interviews will be held week commencing 9th December 2024.
We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
HOW TO APPLY
In line with the County Council's Recruitment and Selection Policy, please note that we are unable to accept CVs. Applications must be submitted on-line via the Northeast Jobs portal.
Please use the ‘Person Specification’ section of your application form to demonstrate that you have the essential and where possible, desirable experience, skills, and knowledge. Candidates who do not evidence that they meet the essential qualifications and experience listed on the person specification will not be short-listed.
If you have any support needs or require assistance when applying for this role, please contact the Recruitment Team via email RecruitmentResources@durham.gov.uk or telephone 03000 26 27 27 selecting option 3 for Resources.
We collect personal information from you when you register with North East Jobs and make an application. Details on how we process your personal data is available in our Privacy Notice. https://www.durham.gov.uk/media/24645
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