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Customer Service Advisor Contact Centre

Job Summary
Contract Type:
Fixed Term
Working Pattern:
Full time
Advert Start Date:
07/04/2017
Advert End Date:
Closed for applications on 21/04/2017 23:59
Salary:
£18,070 - £20,138
Hours per week:
37
Job Category:
Admin / Secretarial / Customer Services
Vacancy ID:
161840
Employment Location:
Northumbria House
Number of posts:
2
Closing date:
21 Apr
Further Information
You will be required to act as first point of contact for customers, taking responsibility for handling each enquiry through to a satisfactory conclusion
and provide accurate and up to date information and advice on all services of the Council and its partner services.

You will need to utilise relevant ICT systems to maintain accurate and up to date records, files and statistical information.

This is a fixed term contract for 12 months open to a secondment opportunity.
Please note
This job is closed for applications.