3073 Debt Recovery Officer (Part-time)
Job Summary
Working Pattern:
Part time
Advert Start Date:
24/03/2017
Advert End Date:
Closed for applications on 09/04/2017 23:59
Salary:
£19,939 - £21,745 p.a. pro rata
Employment Location:
Any location in North Tyneside.
Further Information
We are looking to appoint a Debt Recovery and Direct Debit Officer in the Housing Service. This challenging and performance driven role plays an important part in maximising income and maintaining the Housing Revenue Account.
Working in the Debt Recovery and Direct Debit team you will work with tenants and former tenants to maximise the income collection of rechargeable repairs, former tenant rent arrears and other sundry debts relating to council tenancies. You will also contribute to delivering the Direct Debit process for Housing.
You will be proactive and highly motivated with experience of working in a target driven environment – ideally, but not essentially in collections. You will need experience of delivering excellent customer service, with strong communication skills, good negotiation skills and a proven track record of meeting targets. In addition to this you will have a can do attitude and be an excellent problem solver, whilst offering a balance between enforcement and support in all areas of the recovery process.
You will be required to work 26 hours per week.
For an Informal discussion about this opportunity please contact: Ian Rice, Welfare Reform & Income Manager, on 0191 643 7729 (ian.rice@northtyneside.gov.uk), Quadrant East, 2nd floor, Silverlink North, Cobalt Business Park, NE27 0BY.
North Tyneside Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
In addition, staff and volunteers are expected to familiarise themselves with all relevant policies, procedures and guidance in relation to safeguarding children and safe practice with vulnerable adults. Within North Tyneside, safeguarding is everybody’s business.
Please note
This job is closed for applications.