Income Assistant – 22.05 hpw
Job Summary
Working Pattern:
Part time
Advert Start Date:
04/12/2024
Advert End Date:
Closed for applications on 13/12/2024 12:00
Salary:
£27,711 pa pro rata
Job Category:
Finance / Benefits / Revenues / Procurement
Employment Location:
Hawthorne Building, Jarrow/Hybrid Working
Further Information
Income Assistant – 22.05 hpw
(Hawthorne Building, Jarrow/Hybrid Working)
£27,711 pa pro rata
We are looking for a team player who is highly organised and self-motivated with a professional manner and the effective communication skills to work in the Revenues and Benefits Service as part of the Income Team.
The role includes:
- Maintaining the Accounts Receivable customer database to reflect changes in customer liability.
- Proactively managing customer accounts. Issue reminders and make referrals to the appointed debt collection agency and legal services manager having regard to individual service requirements and in line with the agreed debt management policy.
- Communicating by telephone and in writing with members of the public, client personnel and outside agencies to resolve any queries and pursue payment of the outstanding debt.
For an informal discussion about this post, please contact Rosalind Koller, Income Team Leader on (0191) 424 7745.
We offer an excellent benefits package and further information is available here - www.southtyneside.gov.uk/workinghere
Please note that if you apply for this role, all communication regarding your application will be sent to the email address that you have registered with North East Jobs, please ensure you check your junk mail.
Closing date: Noon, Friday 13 December 2024.
Please note
This job is closed for applications.