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Civic Support Officer

Job Summary
Contract Type:
Permanent
Working Pattern:
Full time
Advert Start Date:
23/09/2024
Advert End Date:
28/10/2024 22:59
Salary:
£24,294 - £25,119 per annum
Hours per week:
37
Job Category:
Admin / Secretarial / Customer Services
Vacancy ID:
268131
Employment Location:
Newcastle Upon Tyne
Post Number:
OPS1525
Number of posts:
1
Closing date:
28 Oct
Further Information
An exciting opportunity is offered to join the Building Management and Hospitality team in the Civic Centre.
 
We are looking for an enthusiastic and positive person with a passion for customer service.
 
The Civic Centre is at the core of all Council Services and the successful candidates will be providing reception and general administration duties in our award-winning Arches Reception.
 
Duties include greeting a diverse range of visitors to the Civic Centre, supporting and coordinating room bookings for meetings and events, assisting building related issues, and providing general admin support.
 
You should: 
Have excellent Interpersonal skills and customer focus.
Be responsive to management requests and instructions
Be self-motivated and the ability to work under own initiative.
Have excellent IT skills and a good telephone manner
Have the ability to deal with difficult situations in a professional and calm manner. 

What we offer: 
Up to 29 days annual leave per year
Training and good career progression opportunities
Attractive Local Government Pension Scheme 
Cycle2work scheme
 Access to a salary sacrifice car lease and home electronics scheme.
 Full employee support package including access to a free confidential 24 hour Health Assured Employee Assistance Programme
Staff offers including discounts on travel passes and leisure 

Apply online at www.northeastjobs.org.uk, select 'Apply Now' and complete our online application form. Any communication sent to you regarding your application will be sent to the email address you have set up on your Northeast Jobs account, so you will need to ensure that you check your inbox.

Further information can be obtained by contacting Laura Lindsay, Civic Operations Manager on 0191 2115058
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